New Orleans – I need help with something else – Grid 1

This program allows for electric service to be continued for up to 30 days for any qualifying customer whose disconnection would cause a medical emergency.

Qualifying customers include those with ventilators in continuous use; those on hospice care; and those with equipment such as nebulizers, home oxygen machines, CPAP machines, BiPap machines, dialysis machines or machines for breathing treatments.

To receive this benefit, the customer must provide medical documentation from a physician.

• Call 1-800-ENTERGY (1-800-368-3749) to request a form for your doctor to fill out to be returned to Entergy.